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Shipping Information

We want to make your shopping experience at Gordons.com simple and convenient. That's why we're pleased to offer you two ways to receive your purchase.

Ship to any Gordon's location

Choose to have your order shipped to the Gordon's retail store nearest you, and we'll pay the shipping charges. When you pick up your order in the store, our experienced Jewelry Consultants will be on hand to help answer any questions.

Delivery to Your Door

Receive your purchase without leaving the comfort of your own home. Your order will be shipped directly to your door. For your protection, orders of $1,000 or more require a signature upon delivery, regardless of any signature waiver on file. UPS will attempt to deliver 3 business days in a row before returning the package.

Shipping rates and methods are dependent on the shipping method you select.
Destinations Shipping Options Delivery Days Rate
Gordon's store Ship‐to‐store* 3 business days FREE
U.S. & Puerto Rico Street Addresses UPS® 2nd Day Air®** 2 business days $6.95
U.S. Street Addresses
(48 contiguous states only)		 UPS® Next Day Air Saver®** Delivered by 3:00 PM $21.95
U.S. Street Addresses
(48 contiguous states only)		 UPS® Saturday Delivery**** Saturday $32.95
IMPORTANT: Most UPS® shipments require a customer signature upon delivery.
U.S. Post Office Boxes and Street Addresses USPS Priority Mail $7.95
APO/FPO Addresses and U.S. Territories USPS Priority Mail $18.95
Special Exceptions
RING SIZING: Rings ship in their standard size (7 for ladies and 10 for men) unless a specific size is selected. Please allow up to 2 additional business days for delivery of specified sizes (ex. 5, 8, 11, etc.).
UPS® Next Day Air Saver® and UPS® Saturday Delivery are only available for in-stock items that do not require ring sizing or personalization.
WEATHER DELAYS: Inclement weather conditions may delay or postpone our deliveries. Gordons.com will not hold liability or refund the shipping charge based on an inclement weather delay.

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General Shipping Information

Orders must be received and clear credit authorization by 3:00 PM Central time or your order may not be processed until the following business day. Most packages leave our distribution center in 1-2 business days. Exceptions include customized items, special order items, advanced order items, out of stock items, or items that require ring sizing.

Customers can obtain their UPS® tracking number from Zales by calling 1-888-467-3661 or by accessing their order details in Order Status.

Business days are Monday‐Friday, excluding U.S. federal holidays.

APO/FPO and P.O. Boxes may only be shipped via U.S. Postal Service and will require additional time for delivery.

Add time based on the shipping method selected:
Shipping Method Shipping Cut‐Off/Estimated Time To Arrive
*Ship‐to‐Store Delivery Normal processing times are required with the Ship‐to‐Store delivery process. Expedited delivery is not available when using Ship‐to‐Store delivery.
**UPS® 2nd Day Air® Within 2 business days. Allow extra delivery time for Alaska & Hawaii.
***UPS® Next Day Air Saver®

UPS® Next Day Air Saver® delivery is only available for in‐stock items. Customized items, special order items, advanced order items, out of stock items, or items that require ring sizing are excluded.

Orders for UPS® Next Day Air Saver® delivery must be placed prior to 11:00 a.m. CT to be received on the next business day by 5:00 p.m.

UPS® Next Day Air Saver® is not available for orders to Alaska, Hawaii, U.S. territories, APO/FPO, or P.O. boxes. UPS Next Day Air Saver® delivery is available in most areas. Please contact UPS® to find out if this service is available in your area before selecting it as your preferred shipping method. They can be reached at 1-800-PICK-UPS (1-800-742-5877), or via email or live chat.

****UPS® Saturday Delivery

UPS® Saturday Delivery is only available for in‐stock items. Customized items, special order items, advanced order items, out of stock items, or items that require ring sizing are excluded.

Orders for UPS® Saturday Delivery may only be placed on Thursday (after 11:00 a.m. CT) through Friday (before 1:00 p.m. CT).

UPS® Saturday Delivery is not available for orders to U.S. territories (except Puerto Rico), APO/FPO, or P.O. boxes. Please contact UPS® to find out if this service is available in your area before selecting it as your preferred shipping method. They can be reached at 1-800-PICK-UPS (1-800-742-5877), or via email or live chat.

UPS® Saturday Delivery packages are shipped via UPS® 2nd Day Air® if order is placed on Thursday and shipped via UPS® Next Day Air® if order is placed on Friday.

Allow extra delivery time for Alaska & Hawaii.

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