Contact Gordon's Jewelers

Questions or Comments?

Guest Services Contact Center hours:
MONDAY - FRIDAY 9am - 10pm ET
SATURDAY - 10am - 10pm ET
SUNDAY - 12pm - 9pm ET

Submit a comment or question to Customer Care

Call 1-888-467-3661 to speak to our Customer Care team directly

Credit Questions

If you'd like to make a payment on your Gordons Jewellers credit account, update your statement address, or have any other credit concerns, contact TD Financing Services Inc. at 1-888-819-1918.
(note: You will need to create a login and password separate from your online profile)

Where is my Order?

Check the status of your online order or cancel your order HERE (note: Orders can only be cancelled up to one hour after placed)

Live Chat

Write Us

If you'd like to contact us via mail, your correspondence can be sent to:

Z-mail Customer Service
375 Ghent Road
Akron, Ohio 44333

Manage Your Online Profile

If you'd like to manage your online profile, check refund status, manage shipping addresses, edit your wish list, and maintain your digital wallet, click HERE.


Email Us