Guest Return and Exchange Policy
Your online purchase may be returned to any of our stores or returned by mail to our distribution center.
Returns are allowed within 30 days from the purchase date and exchanges within 60 days of the purchase date for jewelry, and within 30 days from the purchase date for watches. Jewelry must be in good condition with all original certificates and accessories. Watches must be unworn, unaltered and in original condition to be accepted for return or exchange.
Return Instructions
They will be on video but won't see you.
Make sure to enable your mic if prompted.
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