Changing or Canceling Your Order

If you need to cancel or change an order after you have clicked "Send My Order," please contact us at 1-888-GORDON1 (1-888-467-3661) as soon as possible with your Order Number.

We will make every attempt to accommodate your request. However, our system is designed to fill orders and get them on their way to our customers as quickly as possible. As a result, we may not always be able to change or cancel your order. If you are not satisfied once you receive your item in the mail, simply return any item(s) you do not want by following our Return Instructions.

In addition, you may cancel your order if you receive an e-mail notifying you that:

  • One or more items in your order are on backorder. Please contact us immediately at 1-888-GORDON1 (1-888-467-3661) if you wish to cancel these items.
  • We are unable to process your payment information. Please contact us immediately at 1-888-GORDON1 (1-888-467-3661) if you wish to cancel your order.

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