General Information




  • Can I go to my local Gordon's Jewelers store and purchase an item that I saw online or in a catalog?
    Most of the items that are offered online or in our catalog can be purchased at your local Gordon's Jewelers store. However, GordonsJewelers.com does carry Clearance items that will not be in your local Gordon's Jewelers store.

    Also, your local Gordon's Jewelers store may carry some items that are not offered online or in our catalog. Be sure to call ahead to make sure the item you want is in stock Use our Store Locator to find the Gordon's Jewelers nearest to you.

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  • Whom do I contact if I have difficulty filling out the Gordon's Jewelers Credit Card credit application?
    Contact the Gordon's Jewelers Credit Customer Service Center at 1-866-827-0386, Option 2. Business hours are 9:00 am to 9:00 pm ET Monday through Friday.
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  • I have questions about my Gordon's Jewelers Credit Card account. Whom do I contact?
    For billing inquiries, please contact Gordon's Jewelers Credit Services at:
    P.O. Box 9714
    Gray, TN 37615
    1-866-827-0386
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  • How do I unsubscribe to your newsletter or e-mails?
    Simply send an e-mail to customerservice@gordonsjewelers.com requesting removal from our list or call our customer service center at 1-888-GORDON1 (1-888-467-3661) and we will be happy to assist you.
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