Save Up To 30% Off* Storewide

Welcome to Gordon's Jewelers Customer Service.

Here you will find the answers to your questions about shopping this site, your order, payment options and more. Simply select from the categories below for complete information.

Need Assistance?

Call us at 1-888-GORDON1 (1-888-467-3661). Our customer service representatives are available 24 hours a day, 7 days a week.

Shopping Experience

Item Availability
Product Guarantee
Checkout Process
Shipping Your Order

Payment Methods

Payment Options
Credit Card Identification Number (CIN)
Gordon's Jewelers® Credit Card
Gift Card Redemption
Promotional Discounts and Codes
PayPal Credit

Gift Services

Gift Cards
Gift Card PIN
Gift Message

Following Your Order

Estimated Delivery Day
Tracking Your Order
Changing or Canceling Your Order
E-mails About Your Order

Frequently Asked Questions

General Information
Product Information

Easy Returns

Return Instructions
Exchange Instructions
Gift Card Credit

Online Store Information

Contact Us
Affiliate Program
Pricing Policy
Site Map

Safety, Security and Privacy

Secure Shopping Guarantee
Terms & Conditions
Shop with Confidence
Verified by Visa
MasterCard SecureCode

My Gordon's

Benefits of Registering
Managing Your Account
Wish List
Reminder Service
Forgot Your Password

About Gordon's Jewelers

100 Years of History
100 Years of Trust
100 Years of Service

Corporate Information

Conflict Diamonds
California Transparency in Supply Chains Act of 2010
Zale Jewelers
Store Locator